End User Device Management

Is your growing device estate outpacing your team's ability to manage it?

Devices pile up faster than most IT teams can keep on top of, patches, configurations, policies, and it only takes one gap to become a real risk. We can manage your endpoint estate end to end, whatever platform you're running today or moving to.

30%

Reduction in support tickets from proactive remediation

100,000+

Endpoints managed across our customers

99%

Patch compliance maintained

End User Device Management

Packaging • VDI • Endpoint • Vulnerabilities

Keep On Top

End User Device Management Provides You With:

Faster deployment

New devices arrive ready to use, without your team building them one by one.

Reliable updates

Automated and scheduled, without manual intervention or missed patches.

Efficient remote support

Most issues resolved remotely, without a desk visit.

VDI and DaaS adoption

Secure access from any device, reducing dependency on physical hardware.

One clear view

Configuration, patching and updates from a single platform.

Better user experience

Fewer slowdowns and support tickets for your users.

Are your systems and applications patched quickly enough to close vulnerabilities before they're exploited?

Keeping operating systems and applications patched is essential for reducing exposure to known vulnerabilities, but staying on top of it across an entire estate is a significant ongoing workload. Our specialists can manage the patch cycle on your behalf, closing vulnerabilities quickly and keeping your estate consistent and supported. We work alongside whatever platform you already use, Intune, SCCM, ManageEngine or Ivanti, automating updates wherever possible to reduce manual workload.

Case study

Mid and South Essex NHS Foundation Trust

How we standardised a newly merged, 15,000+ user estate and automated patch compliance across it.

Read Case Study

Security patches for operating systems

Applied as they're released, closing vulnerabilities quickly

Core application updates

Adobe Reader, Java, Firefox, Chrome and similar

Malicious Software Removal Tool

Kept current as an added layer of protection

Windows feature releases

Planned and tested rollouts, so releases don't disrupt your business

Staggered rollout

Updates tested and deployed in phases, so problems are caught before they reach your whole estate

Compliance reporting

Regular reports showing patch status across your estate, with non-compliant devices flagged for follow-up

Policy, configuration and Conditional Access

Security baselines and compliance policies applied consistently, with compliance status feeding into Microsoft Entra Conditional Access so only compliant devices can reach corporate resources

Intune Core Management

Intune is a large, complex and constantly evolving platform, and the parts that need the most ongoing effort are exactly the parts that are easiest to let slip. Intune Core Management is our packaged service covering that ongoing workload as one consistent service, rather than something pieced together internally.

Windows OS patching

Regular updates that improve performance and close off exposure to malware, viruses and other threats

Application updates and patching

A standardised, secure application estate that keeps vendor support intact and supports compliance requirements such as Cyber Essentials

Zero-touch provisioning (Autopilot)

New devices set up and pre-configured automatically, cutting the time spent deploying, managing and retiring them

Policy and configuration

Security baselines and compliance policies applied consistently, with results feeding into Conditional Access so only compliant devices reach corporate resources

Proactive remediations

Automated detection and repair scripts that catch device issues before they turn into support tickets

Compliance reporting

Regular reports showing patch status across your estate, with non-compliant devices flagged for investigation

New Devices, Ready to Go

Do you need new devices as well as someone to manage them?

We supply Dell and Lenovo hardware and handle the entire journey from procurement to deployment — no handoffs, no gaps between sourcing devices and getting them properly configured. Using Microsoft Autopilot, we take new devices from box to business-ready in minutes, not days.

Zero-touch deployment

devices arrive ready to work, with no manual build required

Any device, any requirement

sourced and configured to fit your exact environment, not a generic template

Secure by design

personal and business data kept fully separate, with confidence at every handover

Fully yours from the first login

configured around your company branding and each user's own profile, not a stock setup

Better value than you might expect

hardware isn't our primary focus, so we're often able to offer more competitive pricing than customers have experienced elsewhere

Is remote and hybrid working putting your endpoints at risk

IGEL turns any x86 device into a secure, locked-down endpoint, minimal attack surface, no local data, nothing left behind if the device is lost or stolen. Our consultants design and manage IGEL OS deployments, centrally managed through the Universal Management Suite (UMS).

Video Case study

Zertus

How we helped Zertus standardise their thin clients with an IGEL solution.

Watch Case Study

Cyber Essentials Plus

Does your application estate meet the 14-day patching rule Cyber Essentials Plus verifies?

Cyber Essentials Plus independently verifies that critical and high-risk security updates for application software are applied within 14 days of release, and running unsupported or end-of-life software is an automatic fail regardless of anything else. Our application management keeps your application estate current and evidenced, helping you meet this requirement with confidence.